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Posted By Topic: Before match start cannot change bets?       - Views: 166
WinningSoEasy
11-Jul 2018 Wednesday 2:24 PM (2315 days ago)               #1
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Wanted to change from 100k bet to the double up, 200k bet, but was not allowed to do so.

Wasted 100k extra points just like that and Im pretty certain Im not the only one who experienced it. 

Last 4 days is the most crucial period. Can any mod explain why is changing of bets not allowed even hours before the match kickoff?



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SIFEILOW
11-Jul 2018 Wednesday 11:35 PM (2314 days ago)            #2
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1) Go to Your Open Bets


2) The red x is beside each team you bet, click it, then it will see like this (an example) :
 
X  Cancel Bet  X

 

Are you sure you want to Cancel this bet?

 

There will be a 10% Cancellation Penalty of your Stake deducted from your account i.e. AB$2,500.00

 


Time Team A Odds Team B Stake
Sat, 30 Dec 2017 03:45   Cardiff  Under 2 1/4  Preston  AB$25,000.00

 

 

 

 

3) Then, you have to click  Confirm to confirm you want to cancel this bet.

4) Then, you may click the team you want to bet...

5) 
Qn 1. If I bet on Team A, can I change bet and bet on Team B?
Ans. You can cancel your bet up to 12 hours after you have placed your bet, but there will be a 10% Cancellation Penalty of your Stake. i.e. AB$2,500 for normal bets, AB$10,000 for Big Bets. However, there is a Grace period of 2 hours where you will not incur any Penalty.


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WinningSoEasy
12-Jul 2018 Thursday 10:51 AM (2314 days ago)            #3
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quote originally posted by SIFEILOW:
1) Go to Your Open Bets


2) The red x is beside each team you bet, click it, then it will see like this (an example) :
 
X  Cancel Bet  X

 

Are you sure you want to Cancel this bet?

 

There will be a 10% Cancellation Penalty of your Stake deducted from your account i.e. AB$2,500.00

 


Time Team A Odds Team B Stake
Sat, 30 Dec 2017 03:45   Cardiff  Under 2 1/4  Preston  AB$25,000.00

 

 

 

 

3) Then, you have to click  Confirm to confirm you want to cancel this bet.

4) Then, you may click the team you want to bet...

5) 

Qn 1. If I bet on Team A, can I change bet and bet on Team B?
Ans. You can cancel your bet up to 12 hours after you have placed your bet, but there will be a 10% Cancellation Penalty of your Stake. i.e. AB$2,500 for normal bets, AB$10,000 for Big Bets. However, there is a Grace period of 2 hours where you will not incur any Penalty.


:



Cancelling of bets wasnt available hours before the match kicked off. I could still click the "X" the day before, but as the match was only hours away, the "X" had already disappeared
 



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AsianBookie
15-Jul 2018 Sunday 1:06 PM (2311 days ago)            #4
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quote originally posted by WinningSoEasy:
Cancelling of bets wasnt available hours before the match kicked off. I could still click the "X" the day before, but as the match was only hours away, the "X" had already disappeared


Cancellation of bets is only for 12 hours after bet placed. There was ample warning that the DOUBLE up was going to happen. There are also those that do not wish to place DOUBLE UP bets therefore they place it before that double up start date. 

 



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